Upgrade the Windows Agent and plug-ins

Note: Support ended for SharePoint Plug-in, Exchange MAPI and SQL Server VDI jobs as of Agent version 7.50. If you upgrade an Agent with a legacy plug-in to version 7.50 or later, the plug-in will be removed. To restore from these legacy job types on the vault, install a version 7.34 or earlier Agent with the appropriate plug-in, and use the Restore from another computer procedure.

To upgrade the Windows Agent and plug-ins:

1.   Double-click the Windows Agent installation kit.

A message box asks if you want to continue the Agent upgrade.

2.   Click Yes.

3.   On the Data Encryption Method page, do one of the following:

      For best Agent performance, and to encrypt data using the optimized AES 256 encryption method that is integrated in the Agent, click Encrypt data using the integrated encryption method, and then click Next.

      To encrypt data using an external AES 256 encryption library that is provided with the Agent, click Encrypt data using the external encryption library, and then click Next. Some organizations require the external encryption library for audit purposes.

Note: The data encryption method is used for data at rest.

4.   On the Portal registration page, do one of the following:

      If the page states that the Agent is already registered with Portal and you want to keep the same Portal registration information, select Keep my current registration, and then click Next.

      If the page states that the Agent is already registered with Portal and you want to change the Portal registration information, select Change Registration, and then click Next. On the Register Agent page, specify the Portal IP address or host name, port number, username and password. Click Next.

      If the page states that you can register the Agent with Portal, specify the Portal IP address or host name, port number, username and password. Click Next.

5.   On the Resuming the Installshield Wizard page, click Next.

6.   On the InstallShield Wizard Completed page, click Finish.