Add Static Entries on the vSphere Agent for the vCenter and ESX(i) Servers

When you back up VMs or restore data using the vSphere Agent, the vCenter sends ESX and ESXi server host names to the Agent. If the vCenter provides a host name to the Agent and the Agent cannot resolve the host name, connections fail and “Host address lookup” errors occur. 

If you are not using a DNS server, ensure that the vSphere Agent can resolve host names by adding a static entry on the Agent for the vCenter and each ESX/ESXi server.

To add a static entry, enter the following command in the Agent CLI:

net hosts add <ipaddress> <hostname>

Where <ipaddress> is the IP address that is mapped to the <hostname>.