When Admin users edit policies with email notification settings, Admin users can edit email notifications for computers on the Notifications tab. These settings specify whether users receive emails after successful backups, failed backups, or backups that complete with errors.
Note: If email notification settings have not been configured in a policy, the Notifications tab does not appear and the settings cannot be added.
When a policy with email notification settings is assigned to a computer, notification settings appear on the computer’s Advanced tab, are used for all backup jobs on the computer, and cannot be modified. To change the settings, you must unassign the policy from the computer, or edit values in the policy.
Notification email
Specifies whether specified users receive email notification after a successful or failed backup, or after a backup completes with errors.
Select one or more of the following checkboxes:
•On failure. If selected, users receive an email notification when a backup or restore fails. If a backup fails, you cannot recover any files from the backup.
•On error. If selected, users receive an email notification when a backup or restore completes with errors in the log file. You cannot recover files that are backed up with errors, but you can restore other files from the backup (safeset).
•On successful completion. If selected, users receive an email notification when a backup or restore completes successfully. You can recover files from a backup that completes, even if there are warnings in the log file.
Email notifications are sent separately for each backup and restore. For example, if three backup jobs fail on a computer and On failure is selected for the computer, three notification emails are sent.
Note: If you clear all of the checkboxes, you will no longer be able to edit notification settings in the policy and the Notifications tab will no longer appear.
SMTP settings and credentials
If users will receive email notifications after backups and restores, specify the following email notification information:
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Email “From” Address |
Email address from which email notifications will be sent. |
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Outgoing Mail Server (SMTP) |
Network address of the SMTP that will send the email. |
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Recipient Address(es) |
Email notification recipient email addresses, separated by commas. These should be real, valid email addresses. If one or more is not valid, the transmission to those addresses will fail, and errors will appear in the log files. |
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Outgoing Server Port (SMTP) |
Port number for sending email notifications. |
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SMTP Credentials |
If required, SMTP username, domain, and password. |