Two-factor account verification is available in some Portal instances.
With two-factor verification, users are sometimes prompted to enter verification codes when they sign in to Portal. For example, users are prompted to enter a verification code every 30 days, and when they sign in from a new web browser. Each code is sent in a text message or automated voice call to a phone number that the user specifies. See Verify your account.
You can require users to set up two-factor account verification when they sign in to Portal. However, users can skip setting up two-factor verification if they have not set it up before.
To require a user to set up two-factor account verification:
1. When signed in as a Super user or Admin user, do one of the following:
•On the navigation bar, click Users.
•On the navigation bar, click Sites. In the list of sites, find the site where you want to edit a user. Open the site by clicking its row. Click the Users tab.
2. Find the user with information that you want to edit. Open the user record by clicking its row.
3. On the User Info tab, select the User must configure two-factor authentication on login check box.
If this check box does not appear, two-factor account verification is not available in your Portal instance.
4. Click Update.