To make it easier to monitor backups, users can receive emails when backups finish or fail.
Admin users and regular users in Portal can set up email notifications for a computer.
Note: In some Portal instances, email notifications are configured centrally for Windows systems with Agent version 8.0 or later, Linux systems with Agent version 8.10a or later, and vSphere Recovery Agent 8.40, instead of separately for each computer. See Set up email notifications for multiple computers.
To set up email notifications for a computer:
1. On the navigation bar, click Computers.
The Computers page shows registered computers.
2. Find the computer for which you want to configure email notifications, and click the computer row to expand its view.
3. On the Advanced tab, click the Notifications tab.
If the Notifications tab does not appear, email notifications for the computer’s backups are configured centrally instead of for each computer. See Set up email notifications for multiple computers.
If the Notifications tab appears, but a policy is assigned to the computer a computer or protected environment, you cannot change values on the Notifications tab. Instead, notifications can only be modified in the policy.
Select one or more of the following checkboxes:
• On failure. If selected, users receive an email notification when a backup or restore fails. If a backup fails, you cannot recover any files from the backup.
• On error. If selected, users receive an email notification when a backup or restore completes with errors in the log file. You cannot recover files that are backed up with errors, but you can restore other files from the backup (safeset).
• On successful completion. If selected, users receive an email notification when a backup or restore completes successfully. You can recover files from a backup that completes, even if there are warnings in the log file.
Email notifications are sent separately for each backup and restore. For example, if three backup jobs fail on a computer and On failure is selected for the computer, three notification emails are sent.
If users will receive email notifications after backups and restores, specify the following email notification information:
Email “From” Address |
Email address from which email notifications will be sent. |
Outgoing Mail Server (SMTP) |
Network address of the SMTP that will send the email. |
Recipient Address(es) |
Email notification recipient email addresses, separated by commas. These should be real, valid email addresses. If one or more is not valid, the transmission to those addresses will fail, and errors will appear in the log files. |
Outgoing Server Port (SMTP) |
Port number for sending email notifications. |
SMTP Credentials |
If required, SMTP username, domain, and password. |
4. Click Save.