You might be required to change your password when you sign in to Portal. Your password must meet the requirements set by your organization. See Set security preferences.
You can also choose to change your password any time you are signed in to Portal. See Change your password.
To change your password at sign-in:
1. Sign in to Portal. See Sign in.
The Change Password page appears.
Note: If the Change Password page does not appear, you do not have to change your password.
2. In the Current Password box, type your current password.
3. In the New Password and Confirm New Password boxes, type your new password.
Your new password must meet the requirements shown on the page.
4. Click Change Password.
If the Dashboard appears, you are now signed in and can start managing computers, backups and restores.
If the Now we need to verify your account page appears, you must enter an account verification code sent as a text message or automated voice call. See Verify your account.
If the Set up two-factor account verification page appears, you can set up two-factor account verification. See Set up or skip account verification at sign-in.