Six types of users can be created in Portal. Each type of user can view different pages in Portal and perform different tasks. A user’s type also determines which items are available in the user menu at the top right corner of the Portal screen.
The six types of Portal users are:
•Super user. Super users can add and manage all sites and users in Portal. However, they cannot add or manage computers, backups, or restores in Portal. Super users can only view pages in the Portal that are used for managing sites and users.
•Admin user. Admin users in a site can create and manage users, and access all computers associated with users in the site. Admin users can add computers, delete offline computers, create and run backup jobs, and run restores. Admin users can also create policies and run reports.
When allowed, Admin users in a parent site can create and manage the site’s child sites. Super users specify whether Admin users in a parent site can create and manage child sites. For more information, see Create a parent site.
•Users. Users in a site can add computers, create and run backup jobs, and run restores. Users can only access computers that they added, or that are assigned to them in the site.
•Execute-only users. Execute-only users can run existing jobs and view logs. However, these users cannot create, edit, or delete anything in Portal.
•Read-only users. Read-only users can only view certain logs, statuses, and reports in Portal.
•Support users. Support users can view information and reports for all sites in Portal, but cannot add or change computers or jobs, or run backups and restores. This user type is useful for troubleshooting.
The following table summarizes the tasks that each type of user can perform in Portal.
|
Task |
User type | |||||
|
Super user |
Admin user |
User |
Execute-only user |
Read-only user |
Support user | |
|
Add and manage sites |
Yes – parent and child sites |
Yes – child sites in the Admin user’s site (if it is a parent site where Admin users can manage child sites) |
No |
No |
No |
No |
|
Add and manage users |
Yes – all users in Portal |
Yes – in the Admin user’s site and its child sites (if it is a parent site where Admin users can manage sites) |
No |
No |
No |
No |
|
Add computers |
No |
Yes |
Yes |
No |
No |
No |
|
Delete offline computers |
No |
Yes – any computer in the Admin user’s site and its child sites (if it is a parent site) |
No |
No |
No |
No |
|
Create backup jobs |
No |
Yes – on any computer in the Admin user’s site and its child sites (if it is a parent site) |
Yes – on computers that they added or are assigned |
No |
No |
No |
|
Run backup jobs |
No |
Yes – on any computer in the Admin user’s site and its child sites (if it is a parent site) |
Yes – on computers that they added or are assigned |
Yes – on computers that are assigned |
No |
No |
|
Run restores |
No |
Yes – on any computer in the Admin user’s site and its child sites (if it is a parent site) |
Yes – on computers that they added or are assigned |
Yes – on computers that are assigned |
No |
No |
|
Create policies |
No |
Yes |
No |
No |
No |
No |
|
View reports |
No |
Yes |
No |
No |
No |
Yes |
|
View logs and status information |
No |
Yes – for any computer in the Admin user’s site and its child sites (if it is a parent site where Admin users can manage child sites) |
Yes – for computers that they added or are assigned |
Yes – for their assigned computers |
Yes – for computers that are assigned |
Yes – for all sites |