If you forget your password for signing in to Portal, you can reset it and choose a new password. See Reset your password.
You might be required to change your password immediately after you sign in to Portal. See Change your password when required at sign-in. You can also change your Portal password at any time. See Change your password.
You must choose a password that meets requirements set by your organization. See Set security preferences.
If you sign in to Portal using credentials that are also used to sign in to other systems, you cannot change your password using Portal. However, Admin and regular users with single sign-on credentials can set Agent Registration passwords in Portal. See Change your Agent Registration password.
Super users and Admin users can also set and change users’ passwords. See Change a user’s information.